Which has client log data in plain text that maybe helpful to review to try and determine why the install is failing on one system and not the other. pdf users manual for the iVMS version installed in the program files folder for your Windows system in the iVMS folder as well as under you Windows "All Programs" on your desktop there is a link to the iVMS users manual and there is a log subfolder in the iVMS folder in your Windows program files folder. I have not changed Netinfo while using a NVR ("Don't have/use a NVR") so I can't emulate your environment for testing and have no suggestions other than to say try it and set it back if it fails. With these newer iVMS versions you can have a maximum of 50 different user accounts per iVMS system. I'm thinking if I assign the correct "default" gateway to the camera(s), the other LAN subnet should be able to see them but I don't want to affect the cameras communications with the NVR.Īm I making sense, do you understand what I'm trying to do?
Part of my problem is this we can only have 32 users registered to the NVR and we have more people I'd like to give access to an individual camera via a browser / IP address. The can access them via the NVR or the Client Software (iVMS4200).
I have two LAN IP addrs with a router so that both LANs can talk to each other right now the second LAN (that doesn't share the same subnet as the cameras) can't see the individual cameras.
If I hi-light a specific camera and click the "Modify Netinfo" button and modify the netinfo, in particular, "add" the default gateway because it's blank (0.0.0.0), how is that going to affect the communication between that camera and the NVR? When using the Client Software-iVMS4200 > Device Management > Server Tab on the lower half of the screen where all my cameras are listed, there's a "Modify Netinfo" button. It works on one machine but not another, so I've got some trial and error to do. Thanks again for your assistance I'm still working on the newer version of the client software.
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